CRCA logo CLARK REGIONAL COMMUNICATIONS AGENCY

9-1-1  -  Emergency Preparedness  -  Emergency Medical Services

Serving Battle Ground, Camas, Clark County, La Center, Ridgefield, Vancouver, Washougal, and Yacolt

      Evaluation: Objective 5

TABLE  OF CONTENTS

After-Action Report:
Introduction

Exercise Objectives

Summary of Findings

Recommendations

Appendix 1: Participants

Appendix 2:
Evaluation

Objective1:Resource
Objective2:Purchasing
Objective3:Technical
Objective4:Communication
Objective5:PIO

Appendix 3:
Detailed Findings

General Comments
Staffing
Training
ECC Systems
Operations
Resource Management
Planning
Technical Information
Communications
Public Information

Complete Report
(no photos/navigation)

 

 

Public Information Coordination

Public Information Officers will gather and disseminate accurate and timely information to the media following standard ECC procedures.

POINTS OF REVIEW:

  • Did PIO issue ECC activation news release as soon as possible? Yes, they immediately sent out a news release announcing the activation of the ECC.
  • Was school bus rumor adequately researched and correct information provided? Not observed.
  • Were adequate news releases sent to keep media informed of current situations? Yes. Many news releases were sent out, though the time between the first and second news releases was lengthy. Becoming more familiar with how the Blastfax works and having another computer or two would be extremely helpful in getting information out to the public.
  • Did PIO staff release ONLY information that was on the whiteboard? Yes. They did a great job of following this cardinal rule. They worked together and reviewed the information against the whiteboard before it was sent out. There was at least one incident when incorrect information was released, but a correction notice soon followed. The original news release was sent out without having the affected agency review it first.
  • Did PIO respond to media in a positive and timely manner?  Yes, the PIO team was responsive and worked hard to release information in a timely manner. They were courteous to the media, facilitated interviews and responded to media request as soon as they could.

Go to Summary of Findings or see detailed findings on Public Information. Additional findings not related to the objectives can be found under General Comments, Staffing, Training, ECC Systems, and Operations.

View more evaluation points:
     Objective 1: Resource information utilization

     Objective 2: Purchase request processing
     Objective 3: Technical information in long-range planning
     Objective 4: Communications accuracy
     Objective 5: Public information coordination

 

For further information/discussion on this report, please call (360) 737-1911 to speak with Deborah Needham (Ext. 3962) or John Wheeler (Ext. 3941) at Clark Regional Communications Agency. E-mail comments to deborah.needham@co.clark.wa.us. Click here to view the main web page.